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Service Desk POS (Point of Sales)
Monday - Friday: 08.00 - 20.00 hrs (CET)
Saturday: 08.30 - 18.00 hrs (CET)
Tel +31 (0)88 385 5999
Service Desk bank employees
(card transaction related)
Monday - Friday: 08.00 - 18.00 hrs (CET)
Tel +31 (0)88 385 5043
Service Desk POS terminal vendors,
suppliers and technicians
Monday - Friday: 08.00 - 20.00 hrs (CET), Saturday: 8.30 - 18.00 hrs (CET)
Tel +31 (0)88 385 5987
Service Desk Payments
Tel 0900 0660 Dutch customers
Tel +31 (0)88 385 6860 customers outside the Netherlands
Contact and Support - Financial Services
Service Desk for bank employees
(Card transaction related)
This service desk is intended for bank employees.
Please call this number if you have questions regarding debit card transactions or contract details.
Available: Monday - Friday: 08:00 - 18:00 hrs (CET)
Tel +31 (0)88 385 5043
If you have any questions, please use our contact form
Service Desk Payments
This service desk is intended for customers who use an Worldline Payments service.
Please call this number if you have questions about SEPA payments, Instant Payments, iDEAL, iDIN, e-Mandates, Corporate Payment Services (CPS), Internet Services, Connectivity Services and other payments related questions.
Available: Monday - Friday: 08:00 - 18:00 hrs (CET)
- Tel 0900 0660 for Dutch customers (local tariff is applicable)
- Tel +31 (0)88 385 6860 for customers outside the Netherlands
If you have any questions, please use our contact form
User downloads
This service desk is intended for bank employees.
Find forms, manuals & other user downloads
Services Desk Contact Form - Financial Services
If you have any questions please use the contact form below. You can submit your question(s) in English, Dutch, French, German or Italian.
Our Service Desks