Contact and Support - Financial Services

 

 

Online Payments

Service Desk for bank employees

(Card transaction related)

This service desk is intended for bank employees.

Please call this number if you have questions regarding debit card transactions or contract details.

Available: Monday - Friday: 08:00 - 18:00 hrs (CET)

Tel +31 (0)88 385 5043

 

If you have any questions, please use our contact form

 

In-store payments

Service Desk Payments


This service desk is intended for customers who use an Worldline Payments service.

Please call this number if you have questions about SEPA payments, Instant Payments, iDEAL, iDIN, e-Mandates, Corporate Payment Services (CPS), Internet Services, Connectivity Services and other payments related questions.

Available: Monday - Friday: 08:00 - 18:00 hrs (CET)

  • Tel 0900 0660 for Dutch customers (local tariff is applicable)
  • Tel +31 (0)88 385 6860 for customers outside the Netherlands

 

If you have any questions, please use our contact form

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    User downloads

    This service desk is intended for bank employees.

    Find forms, manuals & other user downloads

     

     

    Our offices

    Offices across Europe. Always close to our clients.

    Worldline offices

     

    Services Desk Contact Form - Financial Services

    If you have any questions please use the contact form below. You can submit your question(s) in English, Dutch, French, German or Italian.

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  • Service Desk POS (Point of Sales)
    Monday - Friday: 08.00 - 20.00 hrs (CET)
    Saturday: 08.30 - 18.00 hrs (CET)
    Tel +31 (0)88 385 5999

    Service Desk bank employees
    (card transaction related)

    Monday - Friday: 08.00 - 18.00 hrs (CET)
    Tel +31 (0)88 385 5043

    Service Desk POS terminal vendors,
    suppliers and technicians

    Monday - Friday: 08.00 - 20.00 hrs (CET), Saturday: 8.30 - 18.00 hrs (CET)
    Tel +31 (0)88 385 5987

    Service Desk Payments
    Tel 0900 0660 Dutch customers
    Tel +31 (0)88 385 6860 customers outside the Netherlands