support

Support Luxembourg

Merchants

You are a business that sells in-store or online and uses Worldline for payment processing.

Click here

SOFiE

You have a question about the SOFiE service.

Click here

Cardholders

Dispute a transaction:
Mo - Fr: 08:00 - 18:00
Tel : +352 355 66 222 #1
disputes.lux@worldline-solutions.com

Card Blocking: 
Tel : +352 49 10 10 #1
cardstop.lux@worldline-solutions.com

Letter received with a FP reference:
Mo - Fr: 08:00 - 18:00
Tel : +352 355 66 222 #3
cardrisk.lux@worldline-solutions.com