Service & Support

This page contains all user guides along with a wealth of other documents, forms and information about our products and services.

This section contains a selection of FAQs about our products and services. It is designed to be clear, concise and user-friendly.

Here you can find new material for your products from Worldline.

Verification of Cardholder Information (Visa, Mastercard)

Here we answer any questions you may have about the Self-Onboarding.

For your safety and the safety of your customers, we would like to remind you to clean your terminal regularly. When cleaning your terminal, please make sure you choose the right cleaning agent.

Just hold your card up to the payment terminal, et voilà – your payment has been processed. Wireless technology is the key to this new method of payment.

The free credit advice gives you a convenient overview of the transactions processed by your payment terminals and via e-commerce payment solutions.