Customer Support Financial Services

Connectivity forms

Fill in these forms for our Connectivity service requests. 

Internet Services request
Word document

SWIFTNet FileAct Service request
Word document

Secure File Transfer request
Word document

Connect:Direct Service request
Word document

Client Certificate request
Word document

Manuals

Worldline offers its customers several services to facilitate the processing of payments. The services and the manuals are listed below:

Secure FTP

These manuals provide information regarding Worldline Secure File Transfer services; the FTP over TLS- and Connect:Direct connection types.

Secure FTP over TLS
User manual PDF (ENG)

Secure File Transfer with SSH FTP
User manual PDF (ENG)

Secure FTP Connect:Direct
User manual PDF (ENG)