Customer Support Financial Services

Connectivity forms

Fill in these forms for our Connectivity service requests. 

Internet Services request
Word document

SWIFTNet FileAct Service request
Word document

Secure File Transfer request
Word document

Connect:Direct Service request
Word document

Client Certificate request
Word document

File layout

Corporate Payment Services

These SEPA Interface Descriptions are used by banks, corporates and service agents to communicate with Worldline via the Customer-to-Bank XML format. These descriptions are used for Worldline's product Corporate Payment Services which is the successor of "Directe Aanlevering" in the Netherlands.

SDD Corporate payment messages

PDF document

SCT Corporate payment messages
PDF document

Manuals

Worldline offers its customers several services to facilitate the processing of payments. The services and the manuals are listed below:

Secure FTP

These manuals provide information regarding Worldline Secure File Transfer services; the FTP over TLS- and Connect:Direct connection types.

Secure FTP over TLS
User manual PDF (ENG)

Secure File Transfer with SSH FTP
User manual PDF (ENG)

Secure FTP Connect:Direct
User manual PDF (ENG)