If you contacted us by email between the 6th of July at 1:30 PM and today at 2:00 PM, and received an automatic reply, your message may not have reached us due to a technical issue. Unfortunately, these emails cannot be recovered. We kindly ask you to resend your message to ensure we can assist you as soon as possible. Worldline sincerely regrets any inconvenience this may have caused and thanks you for your understanding.

Would you like to visit a Worldline site closer to you ?

Visit Worldline.com United States of America
  • Select your location

    • United Kingdom English
    • Global English

    Local sites

    • Australia English
    • Austria German
    • Belgium Dutch
    • Belgium French
    • Canada English
    • Canada French
    • Croatia Croatian
    • Denmark Danish
    • Finland Finnish
    • France French
    • Germany German
    • Greece English
    • Greece Greek
    • Hungary Hungarian
    • Italy Italian
    • Luxembourg English
    • Luxembourg French
    • Netherlands Dutch
    • New Zealand English
    • Norway Norwegian
    • Poland Polish
    • Slovakia Slovakian
    • Slovenia Slovenian
    • Spain Spanish
    • Sweden Swedish
    • Switzerland English
    • Switzerland French
    • Switzerland German
    • Switzerland Italian
    • Türkiye Turkish
    • United States of America English
  • About us Opens in a new tab
  • Our solutions Opens in a new tab
  • Developers Opens in a new tab
Worldline logo
  • Select your location

    • United Kingdom English
    • Global English

    Local sites

    • Australia English
    • Austria German
    • Belgium Dutch
    • Belgium French
    • Canada English
    • Canada French
    • Croatia Croatian
    • Denmark Danish
    • Finland Finnish
    • France French
    • Germany German
    • Greece English
    • Greece Greek
    • Hungary Hungarian
    • Italy Italian
    • Luxembourg English
    • Luxembourg French
    • Netherlands Dutch
    • New Zealand English
    • Norway Norwegian
    • Poland Polish
    • Slovakia Slovakian
    • Slovenia Slovenian
    • Spain Spanish
    • Sweden Swedish
    • Switzerland English
    • Switzerland French
    • Switzerland German
    • Switzerland Italian
    • Türkiye Turkish
    • United States of America English
  • Merchants
  • Cardholders Opens in a new tab
  • Partners Opens in a new tab
    • About us Opens in a new tab
    • Our solutions Opens in a new tab
    • Developers Opens in a new tab
man looking at desktop

Merchant support

  1. home /
  2. Merchants

Find help quickly with our FAQs, user guides and video tutorials.

  • instore

    In-store payments

    Here, you will find all the information and assistance you need for your in-store payment solutions.
    Learn more
  • webshop owner

    Online payments

    Here you will find all the information and help you need for your online payments solution
    Learn more
  • credit advice

    Credit advice

    The free credit advice gives you a convenient overview of the transactions processed by your payment terminals and via e-commerce payment solutions.
    Learn more
  • downloads

    Downloads

    Downloads of manuals, General terms and conditions, and other useful documents.
    Learn more
Support
  • Merchants
  • Cardholders
  • Partners
  • Developers
Merchant Solutions
  • Online
  • Omnichannel
  • Cross-border
Solutions for Financial Institutions
  • Issuing
  • Acquiring
  • Account payments
  • Open banking

Follow us
  • Linkedin
  • X
  • Facebook
  • Youtube
  • Instagram
Worldline logo
  • Privacy notice
  • Terms of use
  • Cookie notice
  • Accessibility
  • Imprint
  • Responsible Disclosure Program

Tour Voltaire, 1 Place des Degrés, CS 81162, 92059 Paris la Défense Cedex

Copyright ©2025 Worldline S.A. All rights reserved.