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Support for Tap on Mobile. Learn how to turn your smartphone into a portable payment terminal. Access easy app setup, configuration, and troubleshooting guides.
Topics
Using Tap on Mobile
Tap on Mobile can be used by sole proprietorships with and without registration, corporations and partnerships, public authorities, municipalities, cooperatives, foundations, charities or associations. The app may not be used for private purposes.
When ordering via the Swiss website, you will receive a contract for the licensing area "Switzerland". If your company is active in the European Economic Area, Tap on Mobile can be ordered here.
Yes, Tap on Mobile is now compatible with iPhone (iPhone XS or newer) and Android devices. On Android, the app automatically checks if the device is technically compatible during installation.
Your Android smartphone or tablet must support the following security requirements or functions for Tap on Mobile:
Whether your device is compatible is checked during the installation of the app. If you want to check whether your device is compatible before signing an acceptance contract, you can download the Tap on Mobile app here. To subsequently set up the app and conclude your contract, please register here. Once you have registered, you will receive an e-mail with all the information you need to set up your app.
You can use Tap on Mobile on up to five different devices with one account.
You need the Tap on Mobile online portal to activate the app on your compatible device. The link is created via a QR code or one-time code that is generated in the Tap on Mobile portal.
As a certified and regulated financial services provider, we are committed to complying with all guidelines and requirements in accordance with the international PCI security standard to ensure that all transactions on your Android device are secure.
During the installation of the app, the following authorizations and information will be requested from your Android device:
The various authorizations and information serve to ensure the security of each individual transaction. This turns your Android device into a payment terminal, including PIN request for amounts over CHF 80.
A digital payment receipt can be sent by email or the cardholder can scan a QR code to receive the receipt.
myPortal
You need the online portal for Tap on Mobile to register and manage your devices.
Our customer portal myPortal offers you a more detailed insight into all transactions, fees and your withdrawals.
Billing & transactions
As soon as you receive your contract from Worldline by email, you can carry out transactions. In some cases, the legally required examination takes a little longer (e.g. if your submitted documents are incomplete). This may result in delayed activation of your contract. Please read the details in the email entitled "Successful transmission of your online order".
You can accept unlimited card payments with Tap on Mobile, with or without a PIN. The maximum amount for a transaction is CHF 100,000, but it depends on the cardholder's limit.
You can view the transaction process directly in the app. For an overview of all transactions, our free online portal myPortal is also available; you will receive the link and access data by e-mail.
You can view your transactions directly in the app. You can also find all transactions and their status in the online portal for Tap on Mobile. You can find a more detailed overview of your transactions, fees and withdrawals in our client portal myPortal.
No daily closing is required. Every transaction takes place online and the daily closing is done automatically at 00:45 every day.
Payment is made within the next 48 hours. If you process a transaction today, the amount will be in the bank account 48 hours after.
Contactless credit and debit cards and mobile payment methods:
Yes, you can accept TWINT payments with Tap on Mobile.
Yes. If the amount to be paid is above the contactless limit for the card, the PIN must be entered.
You can accept the new PostFinance Card with Debit Mastercard at any time with Tap on Mobile. The transaction with this card is processed as a Debit Mastercard. The old PostFinance Card without Debit Mastercard is currently not accepted.
That is not possible at the moment.
Find answers about myPortal, contracts, billing, transactions, and Know Your Customer requirements.
Support for Tap on Mobile Integrated. Learn how to turn your smartphone into a portable payment terminal. Access easy app setup, configuration, and troubleshooting guides.
Topics
Using Tap on Mobile Integrated
Tap on Mobile can be used by sole proprietorships with and without registration, corporations and partnerships, public authorities, municipalities, cooperatives, foundations, charities or associations. The app may not be used for private purposes.
When ordering via the Swiss website, you will receive a contract for the licensing area "Switzerland". If your company is active in the European Economic Area, Tap on Mobile can be ordered here.
Yes, Tap on Mobile is now compatible with iPhone (iPhone XS or newer) and Android devices. On Android, the app automatically checks if the device is technically compatible during installation.
Your Android smartphone or tablet must support the following security requirements or functions for Tap on Mobile:
Whether your device is compatible is checked during the installation of the app. If you want to check whether your device is compatible before signing an acceptance contract, you can download the Tap on Mobile app here. To subsequently set up the app and conclude your contract, please register here. Once you have registered, you will receive an e-mail with all the information you need to set up your app.
You can use Tap on Mobile on up to five different devices with one account.
You need the Tap on Mobile online portal to activate the app on your compatible device. The link is created via a QR code or one-time code that is generated in the Tap on Mobile portal.
As a certified and regulated financial services provider, we are committed to complying with all guidelines and requirements in accordance with the international PCI security standard to ensure that all transactions on your Android device are secure.
During the installation of the app, the following authorizations and information will be requested from your Android device:
The various authorizations and information serve to ensure the security of each individual transaction. This turns your Android device into a payment terminal, including PIN request for amounts over CHF 80.
A digital payment receipt can be sent by email or the cardholder can scan a QR code to receive the receipt.
myPortal
You need the online portal for Tap on Mobile to register and manage your devices.
Our customer portal myPortal offers you a more detailed insight into all transactions, fees and your withdrawals.
Billing & transactions
As soon as you receive your contract from Worldline by email, you can carry out transactions. In some cases, the legally required examination takes a little longer (e.g. if your submitted documents are incomplete). This may result in delayed activation of your contract. Please read the details in the email entitled "Successful transmission of your online order".
You can accept unlimited card payments with Tap on Mobile, with or without a PIN. The maximum amount for a transaction is CHF 100,000, but it depends on the cardholder's limit.
You can view the transaction process directly in the app. For an overview of all transactions, our free online portal myPortal is also available; you will receive the link and access data by e-mail.
You can view your transactions directly in the app. You can also find all transactions and their status in the online portal for Tap on Mobile. You can find a more detailed overview of your transactions, fees and withdrawals in our client portal myPortal.
No daily closing is required. Every transaction takes place online and the daily closing is done automatically at 00:45 every day.
Payment is made within the next 48 hours. If you process a transaction today, the amount will be in the bank account 48 hours after.
Contactless credit and debit cards and mobile payment methods:
Yes, you can accept TWINT payments with Tap on Mobile.
Yes. If the amount to be paid is above the contactless limit for the card, the PIN must be entered.
You can accept the new PostFinance Card with Debit Mastercard at any time with Tap on Mobile. The transaction with this card is processed as a Debit Mastercard. The old PostFinance Card without Debit Mastercard is currently not accepted.
That is not possible at the moment.
Find answers about myPortal, contracts, billing, transactions, and Know Your Customer requirements.
Support for Tap to pay on Iphone. Learn how to turn your iPhone into a portable payment terminal. Access easy app setup, configuration, and troubleshooting guides.
Topics
Tap on Mobile can be used by sole proprietorships with and without registration, corporations and partnerships, public authorities, municipalities, cooperatives, foundations, charities or associations. The app may not be used for private purposes.
When ordering via the Swiss website, you will receive a contract for the licensing area "Switzerland". If your company is active in the European Economic Area, Tap on Mobile can be ordered here.
Yes, Tap on Mobile is now compatible with iPhone (iPhone XS or newer) and Android devices. On Android, the app automatically checks if the device is technically compatible during installation.
You can use Tap on Mobile on up to five different devices with one account.
You need the Tap on Mobile online portal to activate the app on your compatible device. The link is created via a QR code or one-time code that is generated in the Tap on Mobile portal.
As a certified and regulated financial services provider, we are committed to complying with all guidelines and requirements in accordance with the international PCI security standard to ensure that all transactions on your Android device are secure.
During the installation of the app, the following authorizations and information will be requested from your Android device:
The various authorizations and information serve to ensure the security of each individual transaction. This turns your Android device into a payment terminal, including PIN request for amounts over CHF 80.
A digital payment receipt can be sent by email or the cardholder can scan a QR code to receive the receipt.
You need the online portal for Tap on Mobile to register and manage your devices.
Our customer portal myPortal offers you a more detailed insight into all transactions, fees and your withdrawals.
As soon as you receive your contract from Worldline by email, you can carry out transactions. In some cases, the legally required examination takes a little longer (e.g. if your submitted documents are incomplete). This may result in delayed activation of your contract. Please read the details in the email entitled "Successful transmission of your online order".
You can accept unlimited card payments with Tap on Mobile, with or without a PIN. The maximum amount for a transaction is CHF 100,000, but it depends on the cardholder's limit.
You can view the transaction process directly in the app. For an overview of all transactions, our free online portal myPortal is also available; you will receive the link and access data by e-mail.
You can view your transactions directly in the app. You can also find all transactions and their status in the online portal for Tap on Mobile. You can find a more detailed overview of your transactions, fees and withdrawals in our client portal myPortal.
No daily closing is required. Every transaction takes place online and the daily closing is done automatically at 00:45 every day.
Payment is made within the next 48 hours. If you process a transaction today, the amount will be in the bank account 48 hours after.
Contactless credit and debit cards and mobile payment methods:
Yes, you can accept TWINT payments with Tap on Mobile.
Yes. If the amount to be paid is above the contactless limit for the card, the PIN must be entered.
You can accept the new PostFinance Card with Debit Mastercard at any time with Tap on Mobile. The transaction with this card is processed as a Debit Mastercard. The old PostFinance Card without Debit Mastercard is currently not accepted.
That is not possible at the moment.
Find answers about myPortal, contracts, billing, transactions, and Know Your Customer requirements.
