Verification of cardholder information

Request for verification of a transaction

FOR MERCHANTS ONLY
Cardholders are requested to contact their card issuer

When to use the address verification?

We recommend that you verify the cardholder information at the card issuing bank if you answer three or more of the below questions negatively:

Is the customer a regular customer?
Is the transaction considered “secure” (Verified by Visa / Mastercard SecureCode)?
Does the address exist (listed in white/yellow pages or other public directories) and do name and phone number correspond with the indicated address?
Would you deliver the goods/services on account?
Does the transaction correspond with the usual ordering habits of the customer?
Is the amount lower than CHF/EUR 500.00?

* Mandatory fields

Merchant

Merchant number / Terminal ID *

Company name *

Title

Ms Mr

First name *

Last name *

Function

Street & number *

Postal code *

City *

Phone number *

Email *

Cardholder

Please verify the following Cardholder information:

Cardholder *

Amount *

Card number *

Transaction date *

Cardholder's billing address

Street & number *

Postal code *

City *

Reasons for checking this transaction? *

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