Do:
Clean your terminal with an ethanol-based pre-moistened wipe or moisten a cloth with 70-75% ethanol.
Cleaning your terminal
Instructions for regular cleaning
How do I clean my terminal the right way?
Don't:
Do not spray household cleaners or surface disinfectants directly on your terminal.
Choosing the right cleaning agent
We recommend using a solution of at least 70% ethanol and water. Do not use ordinary cleaning agents or disinfectants, as they could damage your device. Also refrain from using harmful products such as solvents like acetone or white spirit. Do not use isopropanol.
Cleaning the display
Clean the display of your terminal with an antistatic cloth.
Cleaning the card reader
Clean the card reader with our cleaning cards. Insert the white cleaning card into the card reader and pull it out again. Do this several times, always using the same side of the cleaning card.
How often should I clean my terminal?
If only a handful of people use your terminal every day, a daily cleaning is sufficient. However, if you carry out numerous transactions in a single day, we recommend cleaning your terminal several times daily.
Additional safety tips
- Encourage your customers to make contactless payments.
- Install a hand sanitizer dispenser next to your terminal and encourage your customers to disinfect their hands before using the terminal.
Following these simple steps will help you to protect and reassure your customers and employees that your organisation is doing everything it can to prevent the spread of infectious diseases.