Desk/5000 Autonom

You can find the terminal ID (TID) on the back of your terminal - it is printed on a sticker. Alternatively, you can also find it by pressing the Menu button , enter password select Setup and then go to Info.

You can find a quick guide to the main functionalities of your terminal here:

Once the daily closing has been completed, your payout to your bank account is typically processed within 1-2 business days.

For a more detailed overview of your transactions, fees, and payouts, you can also use our free online portal myPortal. You will receive your login credentials by email.

To get started, please refer to our configuration guide. You can find it here:

First, check your network connection. Turn off the terminal and turn it back on again.additionally verify the cabling on your Magic Box .If you are still experiencing connection issues after these steps, please contact our support team at 0848 832 000.

Please perform the daily closing regularly, ideally on a daily basis. In addition, you can also perform an end-of-shift. Please note that the end-of-shift is for informational purposes only and does not replace the daily closing. To access Daily Closing, either use the quick access keys or navigate to the terminal menu under Balances and then Daily Closing. In the same menu, you will also find the End of Shift option.