Link/2500 Portable Pinpad

Get the most out of your payment terminal. Explore detailed troubleshooting guides, user manuals, and answers to the most common questions about working with your Link/2500 Portable Pinpad.

Frequently asked questions

Press the yellow button on your payment terminal.

Setting up from 4G to WLAN. <4> <5> <Password>

<1> <select comm type>

<2> <WLAN> <1> <WLAN>

<1> <Manage Networks>

<1> <New Access Point>

Change communication type

Switching from WLAN to 4G. <4> <5> <Password>

<1> <Select comm type>

<2> <GPRS>

Once the daily closing has been completed, your payout to your bank account is typically processed within 1-2 business days.

For a more detailed overview of your transactions, fees, and payouts, you can also use our free online portal myPortal. You will receive your login credentials by email.

myPortal

To get started, please refer to our configuration guide. You can find it here:

Configuration guide

First, check your network connection. Turn the payment terminal off using the red button and turn it on again using the green button. If you are still experiencing connection issues after these steps, please contact our support team at 0848 832 000.

For POS-integrated terminals, the daily closing is typically performed directly on your POS system. You can also set up an automatic daily closing by contacting our support team at 0848 832 000.